ALBAIK - البي‪ك‬ ‪٤+‬

this app loses so much potential users by not having the option for cash on delivery, app also has major mishaps most of the time where any location can’t be selected for delivery for unknown reasons; but aside from that, this is the only app where you can reliably get al baik chicken in-stock in riyadh. fast service too

The idea of having pick up option in the app is great, however, it is not applied the right way
I ordered while driving to the store. When I arrived I found out that I should wait for 30 minutes despite that the branch is almost empty. The regular waiting time in the branch is 4 minutes only if you ordered from the cashier, while I waited for 30 minutes because I ordered from the app.
This doesn't make any sense for me, why should I use Albaik app and wait longer than people who doesn't use the app
The restaurant should put orders from the app in the same line of orders from the cashier, otherwise there is no advantage of uploading Albaik app in my phone

I like the idea of yellow bill.
I did not like that i still have to wait along the line although i already paid. I have to scan the order again, there is no visible sign for online buyers getting inside. There is no Apple pay payment option, i had to insert the card manually. My order take more time than usual.
Plus, the operation inside is very basic. Although the workers tried their best. But somehow everyone seemed to be stressed out 😰 :)